E-Commerce Survey Results

Homework #10

I surveyed 23 people (friends, classmates, and family). Below are the results.

Survey Findings

a) How many have purchased an item online?

Purchased online 20 out of 23 (87%)
Have not purchased online 3 out of 23 (13%)

b) How many have shopped but not purchased online?

Shopped online but never bought 3 out of 23 (13%)

c) How often do they purchase online?

(Among the 20 people who have purchased online)

Once a year 4 people (20%)
Once a month 11 people (55%)
Once a week 5 people (25%)

d) Age range

18–2515 people (75%)
26–393 people (15%)
40–500 people (0%)
Over 502 people (10%)

e) Gender

Male14 people (70%)
Female6 people (30%)

f) Level of education

High school0 people (0%)
Some college1 person (5%)
College graduate17 people (85%)
Graduate school2 people (10%)

g) Favorite online shopping site

Trendyol16 people (80%)
Hepsiburada3 people (15%)
n111 person (5%)

Comments and Conclusions

E-commerce is very popular in my small survey. Most people (87%) have bought something online (20 out of 23). Only 3 people looked at products online but never bought. This shows that online shopping is normal for most people I know.

Monthly shopping is the most common habit (11 people). Five people shop online every week. Young adults (18–25) are the largest group in my survey (15 people). Most are college graduates.

Trendyol was the favorite site for 16 people (80%). Hepsiburada and n11 were also popular in Turkey. My results are similar to national trends. Pew Research Center reports that most Americans buy things online and many use phones to shop. The U.S. Census Bureau also shows that e-commerce keeps growing every year (about 16% of retail sales in 2024).

Main conclusions:

Research Sources

Pew Internet and American Life Project (Pew Research)
Pew Research Center – E-Commerce
Pew Research – Online Shopping and Phones
eMarketer
ClickZ
E-Commerce Times

Contact: EMRE YALCIN20211334@std.neu.edu.tr